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Howdy! We're SO excited for you to receive your package :))

Please note: If you're order says "PRE-ORDER" in the product title, your order will not ship until all items have arrived to our Florida warehouse. We do post production updates on our Instagram @NeonCowboys

Once the PRE-ORDER item has landed & shipped from our warehouse you will automatcially receive an email/text update with the shipping tracking

If your order has "label created" & does not have any "Pre-Order" items, it hasn't been scanned yet by UPS/USPS. Please allow 2 - 3 days for our fulfilment processing time.

Reach out to us anytime at for any further questions.