Howdy! We're SO excited for you to receive your package :))
Once the PRE-ORDER item has landed & shipped from our warehouse you will automatcially receive an email/text update with the shipping tracking
If your order has "label created" & does not have any "Pre-Order" items, it hasn't been scanned yet by UPS/USPS. Please allow 2 - 3 days for our fulfilment processing time.
Reach out to us anytime at info@neoncowboys.com for any further questions.